Why Use Peach as Your Broker

According to surveys conducted over six years by the Mortgage Finance Association (MFAA) mortgage brokers are more engaged with their clients than banks or other lenders. With around half of all new loans now written by mortgage brokers and the added protection of the National Consumer Credit Protection legislation - there is little doubt that broker's offer a better experience.

Is it safe to use a broker A message from our head broker Andrew Hunter

Mortgage Brokers have been providing advice and loan selection services in Australia for almost 25 years. More recently under the National Consumer Credit Protection Act the legal responsibility for brokers to act in your best interest is clearly spelled out. What's more Australian Credit Licence holders are governed by ASIC to ensure that we maintain standards of integrity and professionalism, including our professional indemnity cover in case something goes seriously wrong. As our client, in the case of a dispute you have full recourse to the Credit Ombudsman Service (in almost 12 years we have never had a formal complaint). Maybe if bank staff had that degree of accountability there would be no need for brokers.

Initially many of our clients request a face to face visit and on the surface arranging a home loan is a major event. And yet those same clients feel no qualms about arranging home insurance over the phone - but if you think about it the consequences of incorrect home insurance advice is potentially far more devastating. Meanwhile mortgage brokers, by law must not arrange a loan that isn't suitable. Even if an inexperienced mortgage broker obtained a loan that was less than what you hoped for the most it should cost until you refinance is a bit of additional interest and maybe some fees (remember there are no exit fees anymore). Incorrect insurance advice could lose your whole house!

When you think about it many people use a local broker because they feel that they want to sit down face to face with someone they can trust. However choosing a broker based on his or her location is hardly a great recommendation. What's more do you really want someone you may meet on the golf course to know all of your personal business...probably not. We deal with clients from all over Australia and in fact the world buying homes in Australia, refinancing investment properties, constructing or renovating and we only occasionally meet face to face over Skype.

But if you still have doubts just pick up the phone and call us for the cost of a local call - in two minutes you will be able to decide whether you are dealing with someone you can trust - even if you just want a second opinion - our advice is free to you and with no obligation on your part.

When you contact Peach you will be talking to an experienced fully accredited MFAA approved mortgage broker - in fact most of our clients will talk initially with our general manager and head broker, Andrew Hunter. Following this chat we will provide you with detailed email information including full disclosure of the lender's mortgage products, interest rates and fees. With our unique dollar for dollar cost comparison report in order for you to make a fully informed decision and once again we provide all of this without any commitment from you.

Andrew leads our small team of staff brokers, he holds a Diploma Financial Services, Australian Credit Representative #364500 and has worked with Peach for over 10 years. During this time Andrew and his team have assisted many hundreds of clients through the rigours of the loan selection process.

A small team means that everyone is involved and informed on the progress of your application. No call centre - you deal with real people on an individual basis.