Peach Home Loan Testimonials

What some of our customers have had to say

I first wrote a testimonial several years ago in which I paid tribute to Peach Home Homes in obtaining the finance for our first investment property.

Since that time I have completed the purchase on our 7th investment property (in 2004) and recently obtained a LOC [line of credit] for investment in managed funds, and the credit for all of that must go to Ms Shamiella Petersen.

The Bank staff involved were continually under-resourced and consistently proved their inexperience, lack of training and general apathy. Thanks to Shamiella's hard work, expertise and diligence, we achieved the necessary finance, mostly at a fixed rate at 5.95% pa, and without the need to cross-collateral to other properties. That last item is an absolute bonus. Shamiella is a genius. I suspect she has been responsible for creating more property millionaires than Peter Costello.

Best wishes Tony Cannon, Sydney

Shamiella, I'm very glad that I made contact with Peach and that my application was managed by you. I'm also grateful for and appreciative of the effort you put into my case and the constant communication from you from start to finish. You obviously enjoy what you do and give a very clear impression that you work for the client. It appeared that you were at least as frustrated by the bank's process as I was but it's all ended well it seems, thanks largely to you.

David Gange.
South Australia

I want to let you know that my conveyancer went to the Diamond Hill settlement on Friday last and I am now the proud owner of a new townhouse in Qld with your help.

I would like to thank you for all your hard work there, especially towards the end when settlement neared. I believe that you went above and beyond the call of duty - and what makes it even more important is that I didn't ask you to, you initiated it, which is a really good way to run your business - I hope that you get lots and lots of inquiries and clients, because I believe with your attitude and service you'll win lots and lots of business!!

I'll catch up with you soon.

Thanks again and regards,

Doro

You might think that someone with a portfolio of around 50 properties would have no need of assistance from Peach. Not so – it is always preferable to use a good-quality broker when setting up a new mortgage, or doing a remortgage, to sort through all the possible alternatives.

It was all the more important in my own case because, although an Australian, I had never applied for a mortgage facility in Australia before. Although the general procedures are much the same in both UK and Australia, the actual detail is quite different. I was fortunate in getting guidance from Peach. Your staff were enormously patient, and really went out of her way. The number of e-mails we generated over several months was legion, but the application itself, thanks to all the prior work, was immediately successful.

Now for the next one!

Dr John

I discussed my lending requirements with Nicholas initially and discussed options with him at some length over numerous telephone calls both within and outside office hours. He was very knowledgeable, helpful and at the same time straightforward. The resulting loan structure was a little more complex than usual - maximising the scope for me to claim taxation deductions in subsequent years - but by no means hugely complicated.

For no fault of mine - or Peach's - my loan became immensely difficult for the lender. The number of times the lender got things wrong was truly astonishing. Throughout this, Shamiella my application manager was calm and wonderfully helpful and empathetic as well(!), often spending huge amounts of her time sorting things out with the lender. I am truly grateful to her, and expect we could well have lost our deposit on the new purchase without her help.

I have no hesitation in recommending your services to others. I already have!

Alex Vanderklugt, Adelaide.

I just want to say a big thank you for the awesome service I have received from you. Your preparation and follow up throughout have been top class.

You’ve made this easy for us, thanks again.

BTW, I have already recommended you and Peach to two other people, I hope they call you!

Chris Zanchetta, Sydney

Dear Nicholas & Team.

An unsolicited testimonial! As we prepare to move in to our new abode, I would just like to take this opportunity to thank-you for your tireless support and to say how wonderful it has been dealing with you all. In fact not only did you find us the cheapest loan around with Heritage B/S (who have been wonderful) but you Nicholas also gave me advice on a problem with my computer! Now that's service.

Just when we thought philanthropy was dead, along comes Peaches. Keep up the good work.

Yours,

Brett & Dawne Harfield (another walking, talking advertisement)

Dear Peach

Thanks so much for the update and for making this so painless from my end - really appreciate it!!

Regards,
Andrew M - Singapore

Andrew

Thanks for your extraordinary effort! We have decided to cancel the contract as we were still in the 5 day cooling off period and wait until the 3 month probationary period to find a home or keep saving for more of a deposit. I was very impressed by the way you kept trying to find a solution to a problem! Thanks again!

Dino P, Middlemount, Qld

Thankyou for that package of information. I must say I am always very impressed with Peach H/L systematic and comprehensive approach in responding to queries. Well done, I wish I could have a business system organised as smoothly as this.

Regards
Andrew Leech, Sydney

Thank you - you were a wonderful support and organiser - we were thrilled with the way you handled everything on behalf of Peach Home Loans.

Cheers

Cheryl Johnson, Melbourne

We have just refinanced both our home and our first investment property through Peach and would like to take up the offer of the free software to manage our first property. No need to make contact, when we are ready to go again, you will be the first to know. You're great!

Steve Todd, Sydney

Hi Nicholas,

I just wanted to say that it has been some months since I first contacted Peach. Andrew Hunter patiently answered all our questions over a period of time. Shamiella was incredibly friendly, helpful and most efficient. I can't speak too highly of them. They are a great team.

Thanks!!! We expect to reapply for a further loan in the future. I also hope to be able to refer others to you.

Rob Bos, Queensland

After trying for over three months to achieve a refinance through another broker, by going through Peach I was able to finalise the deal through Peach in a few weeks through the same lender.

Peach kept me informed of progress all the way along in a helpful and professional manner and I would happily recommend the service to others. You have a significant edge on your competitors.

David, Warrandyte

Nicholas,

Many thanks for your reply. I look forward to your newsletter.

We are currently dealing with Shamiella Peterson regarding re-financing, so you don't need to sell Peach Home Loans to us. Shamiella has been great, especially with her patience, thoroughness and understanding of our current situation. Her product knowledge is fantastic and I am sure that we will be spreading the word to our friends about Peach.

I am confident your market share will grow even further with your 'refreshing' approach to customer service.

Regards,

Greg Lee, Melbourne

Hello Nicholas,

Last Thursday after a few phone conversations Ian Jervis called on us about our loan to buy an investment house. We were really impressed with his solution to our problem about structuring, and he is keeping us informed about our application to IMB.

Rebecca Wilson, Nowra

Thankyou,

Ian was most helpful, I have no hesitation recommending Peach to others. It's amazing how people are sceptical about mortgage originators giving rebates!

Akis Mina - Brisbane

Thanks for all of your help, you really went the distance for us after the majority of lenders has dismissed us after 5 minutes. Thanks for the effort as well during the Xmas holidays as it was nail-biting if we were to hit that completion date on time.

The Bank's product is excellent as well, the service is tons better than any other bank we have dealt with. All in all an excellent job well done. With the added bonus of the rebate the whole deal has been brilliant and I would not hesitate to recommend your services.

Regards,

Martin Clarke

I would just like to thank you & the Peach Home Loan organization for arranging our home loan. As I explained to you on the phone when I made the initial enquiry, I only came across Peach by accident when reading an article in the Money section of The Age where you were quoted. Since then the loan documentation has been completed, the loan approved, settlement has taken place & we have moved into Villa Costaplenty all with an absolute minimum of fuss.

I cannot thank you & your colleagues enough for the way you went about arranging the loan for Elise & myself, it was one of the most painless exercises I have gone through & I am just thankful I saw your name mentioned in The Age article.

I will have no hesitation in recommending Peach to people I come in contact with. Thank you once again

Russell Hoath, Surrey Hills

Thank you Nicholas, the service I received from PJ was great and he also spent a reasonable amount of time in reviewing my options with me. I will save over $3500 in the first year due to re-financing through Peach Home Loans. The savings include an improved interest rate and the Peach Home Loans rebate.

Thanks for banking the monies on Friday.

Shaun Locke, Sydney

Thank you for all the help. The entire process was the most painless that we have experienced! We have confidence recommending Peach to anyone.

Thanks again,

Linda and David

It has been a pleasure dealing through Peach to arrange a home loan. I had not dreamed that the process could be so effortless, efficient, and customer focussed - a delightful change where financial institutions are involved! I must also thank you and your associates for the product provided in terms of the lender. Heritage have thus far proven to be exemplary both in terms of the products and services, and their attention to customer service.

Philip H, Frankston

I must say, I have been very impressed with the level of service that we have received from Peach. Initially we were attracted by the $1,000 rebate, but I think it's the advice that we have received that is worth a lot more in the long run. Thanks!

Kevin Read, Brisbane.

Les was wonderful!

Thank you both for all your help. Les was very patient with me and I felt really comfortable dealing with him. He definitely went above and beyond to ensure I knew all costs payable. Will recommend your service wherever possible

Skye, Brisbane.

Thanks the opportunity to provide feedback! I thought Peach home loans were very professional. The service was prompt and personal, I was impressed with a telephone call back on New Years Day! Ian Mackay was great very patient and helpful as well as efficient. Thank you to you all.

Robyn Cally, Newcastle.

It is a pleasure to provide you with a testimonial.

Peach executed every requirement in an efficient and timely manner, and even exceeded expectations by paying the rebate early. I would, and have highly recommended your services to friends and relatives.

Kind Regards,

Marcus Tarrant, Albert Park, Victoria

Thanks for your excellent service - I already have recommended your services to friends and will continue to do so.

David Hughes, Sydney.

Thanks for you help organising my finance. I will definitely use you again in the future and recommend your services to others.

Thanks,

Cameron Mackie, Port Melbourne, VIC.

I got Peach Home Loans' details from Your Mortgage Weekly. After being mucked around by both banks and some mortgage brokers I completed an application for finance with Peach over the net. I had in principal approval within 24 hours. All I had to do was find a house and then arrange a valuation which was no problem. From then on it was smooth sailing. The loan they found for me suited my needs, the interest rate was excellent and I got a $700.00 rebate after my loan was settled. I would have no hesitation in recommending Peach Home Loans to anyone. It was painless and any request was no trouble.

Regards,

Steve Miller, Tamworth, NSW

I'm very impressed so far with your attention and communication both be e-mail and phone. You now have another walking advertisement.

Alex Taylor-Pryce, Brisbane, Qld

I believe you are just SO way ahead of other brokers.

Kristine Robertson, Sunshine Coast, Qld

Thank you for your professionalism, knowledge and support in arranging our home loan. Very much appreciated and acknowledged. I have no hesitation in recommending Andre [one of our brokers] and Peach Home Loans to anyone wanting information in this area.

Sue Wallace, Brisbane, Qld

And later on receipt of a $1,000 rebate:

Many thanks again...have been impressed with the ease of the loan change and with the support of Heritage Building Society.

Sue Wallace, Qld

Feel free to give your business a well deserved plug! Thanks for all your help, all seems to be fine at the moment. I will suggest Peach when I hear of anyone thinking about getting or changing a home loan. Once again, thanks.

Duane and Susan Shannon

Once again, thank you so much for everything you have done, this is a dream come true for Denise and I which had taunted us for many years, we cannot imagine how this could have been possible without your expertise, the whole deal has been "Sweet as a Peach". [We didn't write this - promise! NG]

Kind regards, John & Denise Reade

I am writing to thank you for all you help with getting our new home loan. We have been happy with the service provided by you and your recommended mortgage provider, Heritage Building Society.

Thanks again,

Rachel Scarlett, Sydney, NSW

It has been a pleasure organising my loan through you folk and I will do my best to recommend you to as many people as possible.

Dodds Pringle, Brisbane.

Dear Nicholas,

Thanks so much for your help... I will start looking at a savings plan with my wife. The response to my enquiry is just wonderful. Thanks again.

Regards,

Glen Rozario

Dear Nicholas,

Thanks for the welcome message, we are very pleased with the facility and very happy with the assistance we received from Andre and yourself. We will recommend your business wherever we can.

Regards,

Robert & Patricia Lewis, Rosebud

Since speaking with you on Friday, I have been able to do some more home work and have had some other responses from other brokers. I now believe the Rocket Repay home loan will most likely receive our stamp of approval. It is comforting to know other brokers have recommended the same loan. Of course I would love to continue our business relationship, particularly after such excellent advice and service. Your email was very informative and saved me considerable time and effort. Thank you.

Andrew Paton, Dee Why, NSW

Thank you for your help. As it stands we have been very happy with the service provided by your organisation and will be happy to recommend your services to others.

CS, North Caulfield

Thank you for contacting us about the rebate. The details for the direct payment into the bank account are as follows.

Account Name: ######
Branch Number: ######
Account Number: ######

Alan and I have been very impressed with the professional and friendly service provided by Peach Home Loans and Heritage Building Society, as we only had a short time to arrange the loan, both organisations were able to promptly respond to our requests and help push through our settlement in under 3 weeks.

Thank you again for your assistance with negotiating our loan, and we shall be recommending your services to any friends who are in the market for a home loan.

Best regards,

Kim Gentle, Sydney

Thank you for all your help. Your service was excellent and we will recommend it. I have pasted our account details for the rebate in the space you have left below.

Naomi Beder, Melbourne.

Thanks again for your help. I will be considering using Peach in the future and I certainly will recommend you to my friends.

James Allen, Canberra

PJ Patterson is a pleasure to deal with, anticipates problems
and nothing is too onerous or difficult for him....well done.

Mark Russell, Wamberal.

My wife and I would like to express our gratitude to Peach Home Loans, in particular Andrew Hunter and Kim Kenny, for the manner in which our new mortgage was arranged and processed.

As buyers of a new property before having sold the existing property, Peach were able to tailor mortgage finance particular to our situation, without the need for costly bridging finance. Their knowledge of the banking products, obvious abilities to "think outside the square" and commitment out of regular business hours were exemplary.

Thankyou Andrew and Kim, and the rest of the team at Peach. We would have no hesitation in recommending your organisation to others seeking the services of a reputable mortgage broker. It also goes without saying the $1,000 rebate was greatly appreciated and will come in very handy towards items for our new home.

Regards,

Chris & Yuko Lawson, Thornleigh

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